Privacy Policy &
Legal disclaimer
Privacy Policy
Last updated: 1st April 2026
Studio Four (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Information We Collect
We may collect and process the following data:
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Personal details (such as your name, email address, phone number)
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Delivery and billing address
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Order and personalisation details
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Payment information (processed securely via third-party providers)
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Website usage data (such as pages visited, time spent on site, and interactions)
2. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Communicate with you about your order
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Provide customer support
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Improve our website and services
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Comply with legal and tax obligations
We only use your data where we have a lawful basis to do so, including fulfilling a contract (your order) or our legitimate business interests.
3. Payments
All payments are processed securely through third-party providers (such as Wix Payments, Stripe, or PayPal). We do not store or have access to your full payment details.
4. Sharing Your Information
We only share your data where necessary, including:
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Delivery providers (e.g. Royal Mail or courier services)
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Payment processors
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Website and hosting providers (Wix)
We do not sell or rent your personal data to third parties.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil your order and meet legal, tax, and accounting requirements.
6. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Object to or restrict processing
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Withdraw consent (where applicable)
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. By using our website, you agree to the use of cookies.
You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external websites (such as Instagram or Etsy). We are not responsible for the privacy practices of these websites.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Studio Four
Email: Studiofourgraphics@gmail.com
Instagram: @studiofour_shop
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
A legal disclaimer
LEGAL DISCLAIMER
The information provided on this website is for general informational purposes only. While we make every effort to ensure that all details, descriptions, and prices of products are accurate, errors may occasionally occur.
Studio Four reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
PERSONALISATION
All products are custom-made based on the information provided by the customer at the time of ordering. It is the customer’s responsibility to ensure that all personalisation details (including spelling, dates, colours, sizes, and design choices) are correct before completing their purchase.
Studio Four cannot be held responsible for any errors submitted as part of the order.
Changes or cancellations may not be possible once an order has been placed, as production may begin immediately.
REFUNDS & RETURNS
Due to the personalised nature of our products, all sales are final. We do not offer refunds, returns, or exchanges on customised items unless the item is faulty or has been made incorrectly by Studio Four.
PRODUCT APPEARANCE
Product images are for illustrative purposes only. Due to the nature of materials such as acrylic and the custom production process, colours, finishes, and final appearance may vary slightly.
PRODUCT USE & SAFETY
All items sold by Studio Four are intended for decorative purposes only.
They are not toys and are not intended for use by children. Items may contain small parts and/or sharp edges which could present a choking or injury hazard.
Our products are not edible and should not be placed directly into food without appropriate food-safe protection (such as a barrier or straw).
It is the customer’s responsibility to ensure that products are used safely and appropriately.
Studio Four accepts no liability for misuse of products or for any injury, damage, or loss resulting from improper handling or use.
LIABILITY
Studio Four is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Once an order has been dispatched, Studio Four is not responsible for delays, loss, or damage caused by third-party delivery services.
AGREEMENT
By placing an order through this website, you agree to our terms and conditions, including our policies on customisation, production times, shipping, and returns.